Turn your workplace into a place for working together
Trio Enterprise manages companies’ contacts with their customers. Switchboard attendants and customer-service agents can handle all of their work assignments using one and the same system.
In addition, everyone else at the company receives a tool for providing and retrieving information about employees contact information and accessibility.
On the basis of the Enterprise platform, it is possible to create a contact center, a presence/referral function and a visitor-management system all based on a coordinated database containing employee and customer information and records pertaining to visits. The system also offers automated voice-service and self-service options, both internally and externally. Customers can choose modules that are of interest at an initial stage and supplement them with additional functions as the need arises.
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Trio Agent is an advanced customer-service system and functions as a module of the Trio Enterprise concept. It helps companies to efficiently handle high volumes of incoming contacts. Indepent of contact method.
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Trio Present is for presence management and functions as a module of the Trio Enterprise concept. The system provides support to the company’s switchboard attendants and serves all employees as a tool for providing and retrieving information about employees contact information and availability. When they need it.
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Trio Visit is a system for professional visitor management and a module of the Trio Enterprise concept. Trio Visit reduces stress and makes more professional and personal service possible.
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